COVID-19
COVID-19: FREQUENTLY ASKED QUESTIONS
Are Your Hospitals Open During The Covid-19 Pandemic?
Are Your Hospitals Safe?
All our hospitals comply with the newest Covid-19 safety regulations as determined by The Department of Health, The Department of Labour, and The Department of Social Development.
All hospitals use a disinfectant fogging machine to ensure that the facility is regularly and adequately disinfected.
What Are You Doing To Keep Your Hospitals Safe?
- Onsite Testing: Before hospital admission, all new patients receive an onsite antigen test while waiting. A registered nurse conducts the test, and results are available within 15 to 30 minutes. For the safety of our patients, only those with negative results are admitted for the moment.
- Staff Screening: Our staff members are monitored every day for symptoms of COVID-19 before entering our hospitals.
- Personal Protective Equipment (PPE): Our staff is highly trained in the proper use of personal protective equipment and disinfection procedures. All patients and staff should wear protective masks in the public areas of the hospital.
- Routine Cleaning & Disinfection: We are continuing our routine cleaning, fogging and disinfection procedures throughout our facilities, as prescribed by our regulating bodies. Regular hand washing and hand sanitising are also required for all.
- Social Distancing: All staff members and patients should maintain the prescribed two-metre distance from each other.
- Visitor Restrictions: At the moment, visitors are not allowed in our hospitals. We implement this safety measure to reduce the risk of exposure between patients, visitors and staff. We understand that this is not easy and appreciate your understanding. Our hospitals provide a dedicated container for the safe delivery of parcels to our patients.
- Virtual Consultations: All our Mental Health Professionals are still available for consultation. Schedule your appointment as usual. If needed, the receptionist can arrange a virtual consultation with your doctor or therapist via a Zoom meeting.
Do You Still Provide Group Therapy Sessions Like Arts & Crafts?
Can My Friends Or Family Visit While I’m In The Hospital?
COVID-19: GENERAL INFORMATION
Where Can I Get More Information On Covid-19?
COVID-19: ARTICLES
A Book To Help Children Cope With COVID-19
Claro Clinic: From Room to Zoom
Am I Overreacting? Should I See A Mental Healthcare Professional Now?
Lockdown holds a dangerous impact on mental health. Here is how you can support yourself.
It’s Time To Care For The Carer
Emergency helpline: 072 7900 506
*Please note that we are able to accommodate potential patients who have medical aid or hospital cover. We will be more than happy to refer you to an alternative medical practice (or medical cover solutions) if you are not covered at the moment.
Call
Emergency helpline: 072 7900 506
Claro Clinic: 021 595 8500
Helderberg Clinic: 021 841 1000
Pines Clinic: 023 342 311
Sereno Clinic: 021 872 9760
Soweto LPH Hospital: 010 534 5660
St Catherine's Life Path Hospital: 033 150 0100
Tijger Clinic: 021 913 7142
Tyger Valley Clinic: 021 974 7660
West Beach Clinic: 021 001 0560