COVID-19: FREQUENTLY ASKED QUESTIONS
Are Your Hospitals Open During The Covid-19 Pandemic?
YES. Mental Healthcare is an essential service, and Life Path Health hospitals are ALWAYS open to assist with your mental healthcare needs.
Are Your Hospitals Safe?
YES. We are 100% committed to keeping our patients and staff as safe as possible from Covid-19, while continuing our warm-hearted and quality mental healthcare.
All our hospitals comply with the newest Covid-19 safety regulations as determined by The Department of Health, The Department of Labour, and The Department of Social Development.
All hospitals use a disinfectant fogging machine to ensure that the facility is regularly and adequately disinfected.
What Are You Doing To Keep Your Hospitals Safe?
We have implemented the following measures to keep you safe:
- Onsite Testing: Before hospital admission, all new patients receive an onsite antigen test while waiting. A registered nurse conducts the test, and results are available within 15 to 30 minutes. For the safety of our patients, only those with negative results are admitted for the moment.
- Staff Screening: Our staff members are monitored every day for symptoms of COVID-19 before entering our hospitals.
- Personal Protective Equipment (PPE): Our staff is highly trained in the proper use of personal protective equipment and disinfection procedures. All patients and staff should wear protective masks in the public areas of the hospital.
- Routine Cleaning & Disinfection: We are continuing our routine cleaning, fogging and disinfection procedures throughout our facilities, as prescribed by our regulating bodies. Regular hand washing and hand sanitising are also required for all.
- Social Distancing: All staff members and patients should maintain the prescribed two-metre distance from each other.
- Visitor Restrictions: At the moment, visitors are not allowed in our hospitals. We implement this safety measure to reduce the risk of exposure between patients, visitors and staff. We understand that this is not easy and appreciate your understanding. Our hospitals provide a dedicated container for the safe delivery of parcels to our patients.
- Virtual Consultations: All our Mental Health Professionals are still available for consultation. Schedule your appointment as usual. If needed, the receptionist can arrange a virtual consultation with your doctor or therapist via a Zoom meeting.
Do You Still Provide Group Therapy Sessions Like Arts & Crafts?
YES. Group therapy sessions still continue, however group sizes are strictly monitored and social distancing regulations are in place.
Can My Friends Or Family Visit While I’m In The Hospital?
Unfortunately not. At the moment, visitors are not allowed in our hospitals. We implement this safety measure to reduce the risk of exposure between patients, visitors and staff. We understand that this is not easy and appreciate your understanding. Our hospitals provide a dedicated container for the safe delivery of parcels to our patients.
COVID-19: GENERAL INFORMATION
You may be feeling more down than usual since Covid-19 struck. You hope it will pass once things return to normal. Should you talk to someone now? Read More
It is already clear that limiting social contact is the most successful way to reduce the spread of the coronavirus. Still, the impact that quarantine, and isolation, in general, could have on individuals mental health is troublesome. Read More
Emergency helpline: 072 7900 506
*Please note that we are able to accommodate potential patients who have medical aid or hospital cover. We will be more than happy to refer you to an alternative medical practice (or medical cover solutions) if you are not covered at the moment.
Emergency helpline: 072 7900 506
Claro Clinic: 021 595 8500
Helderberg Clinic: 021 841 1000
Pines Clinic: 023 342 311
Sereno Clinic: 021 872 9760
Soweto LPH Hospital: 010 534 5660
Tyger Valley Clinic: 021 974 7660
Tijger Clinic: 021 913 7142
West Beach Clinic: 021 001 0560