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  1. Your Emotions Are Normal: It is normal to feel sad, distressed, worried, confused, scared or angry during a crisis.
  2. Keep Talking: Talk to people you trust. Contact your friends and family.
  3. Staying at Home: If you are self-isolating, keep a healthy diet, sleep pattern and social contact with loved ones at home. Keep in touch with friends and family through email, phone calls, and making use of social media platforms.
  4. Don’t rely on substances: Don’t use tobacco, alcohol or other drugs to cope with your emotions.
  5. When it gets too much: If you feel overwhelmed, talk to a doctor, health worker, social worker, or another trusted person in your community.
  6. Have A Treatment Plan Ready: Have a plan where to go and seek help for physical and mental health and psychosocial needs, if required.
  7. Know Your Facts: Get the correct facts about the risk and precautions of the disease. Only use credible sources to get information, such as the WHO website or, other online resource portals.
  8. Too Much News Is Not Healthy: Decrease the time you and your family spend watching or listening to upsetting media coverage.
  9. Life Experience Helps: Draw on skills that you have used in the past during difficult times to manage your emotions.